Technology prowess alone does not demarcate companies as leaders in their domains. Companies today have realized the need to back innovations with world class solutions adhering to strict quality norms.

Continuous improvement and an effective quality management system have been hallmarks of Mistral’s progress over the years. Since its inception Mistral has strived to create a competitive advantage both for its customers and the company by delivering quality solutions in the embedded domain. Mistral has been certified for ISO 9001:2000 by BVQi and successfully appraised for Level 3 of the Capability Maturity Model Integration (CMMi version 1.1) by TÜV Rheinland ( India). A potent force behind Mistral’s high quality standards has been the active involvement of the top management in formulating strategies to ensure strict adherence to quality norms. The Executive team at Mistral accepts ultimate responsibility for the quality of every product or service delivered.

The Quality team at Mistral has identified a series of performance measures for projects, which help track and assess project progress, quality, success, and customer satisfaction. These performance measurements provide a balanced view of project performance paving the way for continual improvement. Process improvement activities are undertaken based on periodic process measurement and customer feedback review by different groups.

Some of the best practices adopted by Mistral in sustaining its high quality standards include: