Quality

We employ a regime of Total Quality Management; which means quality assurance measures are in place throughout every process involved in development projects

OVERVIEW

Mistral is an ISO 9001:2015, ISO 27001:2013, ISO 14001:2015, ISO 45001:2018 and AS9100D certified premier product realization company providing end-to-end solutions in the embedded space with a mission to provide “Sustained Excellence in Product Engineering and Technology Integration for Customer Success”. We believe in delivering quality products and services which are reinforced by our Integrated Management System (IMS), and integration of best practices and experiences aligned to standard quality processes and models.

MISTRAL’S QUALITY CERTIFICATIONS

ISO 9001:2015 (Quality Management System)
ISO 14001:2015 (Environmental Management System)
ISO 27001:2013 (Information Security Management System)
ISO 45001:2018 (Occupational Health and Safety Management System)
CEMILAC (Hardware, Software Design and Independent V&V for Airborne Applications)
AS9100D (Quality Management Systems for Aviation, Space, and Defense Organizations)

The Mistral leadership team’s commitment and involvement towards process improvements and quality is the organisations’ biggest strength. It empowers the entire organisation and provides an opportunity to implement process improvement initiatives at all levels. At Mistral, Quality Management is a key responsibility of each individual, from top to bottom, led by a team of passionate quality leaders. Our IMS is driven by decades of experience and best practices that are fine-tuned over the years by continual improvement. This enables project teams to streamline responsibilities with observable accountability while adhering to various quality standards and statutory requirements. Mistral exercises complete traceability and version control of all documents, project files, customer properties, etc. in a secure and reliable environment while ensuring transparency in processes and procedures. The Quality portal contains all the necessary set of instructions and guidelines on policies, quality checklists, procedures, templates, etc.

Mistral has a well-defined set of processes for all our services and domains. We believe in continuous improvement; hence measurements are integrated with implementation. The Quality Assurance (QA) department ensures process compliance through regular internal audits and facilitates the team with remedial measures in case of any deviation. As a rule of thumb, a QA engineer is assigned to every project at Mistral to ensure a process-driven approach throughout the project cycle. In our endeavour to maintain a high quality of deliverables, our QA team also works with the customer’s QA team based on customer requirement.

Integrated Management System Policy

“Ensuring increased customer satisfaction by providing solutions that excel in quality. This is achieved by adopting practices that conform to environmental, statutory, and regulatory requirements while ensuring the safety of our employees. All Mistralites are responsible for continual improvement, which is the essence of all activities at Mistral.”

ISMS POLICY

“Mistral Solutions is committed to providing an information secure environment for delivering services to its customers.”

QUALITY CERTIFICATIONS

ISO 9001:2015

Quality Management System

ISO 9001:2015

Environmental Management System

ISO 27001:2013

Information Security Management System

ISO 27001:2013

Occupational Health and Safety Management System

AS9100D

Quality Management Systems for Aviation, Space, and Defense Organizations

CEMILAC

Hardware, Software Design and Independent V&V for Airborne Applications

PROCESS APPROACH AND INDEPENDENCE