Mistral strives to deliver reliability and excellence to customers by ensuring high standards in products and service offerings, through well-defined processes. Quality is deeply ingrained in our culture and is closely tied to customer satisfaction – driving all aspects of our business. We, at Mistral, believe that we can provide sustained excellence for customer success through innovation in product engineering and technology integration; driven by internal processes and an effective quality management system. Every employee is committed to providing the best quality and the most innovative services with a professional spirit and attitude along with technical skills.
Quality Management System
Mistral’s QMS is a consolidation of experiences and best practices that are aligned to standard quality processes and models. Continuous improvement and an effective quality management system has been a hallmark of Mistral’s progress over the years. The active involvement of management in formulating and ensuring strict adherence to quality norms is the key to the high quality standards at Mistral.
|ISO 9001:2008||Design & Development of Embedded Software, Hardware, FPGA for Defense Electronics & Products|
|CEMILAC(Centre for Military Airworthiness and Certification)||Hardware, Software Design and Independent V&V for Airborne Applications|
Process Approach and Independence
Every activity at Mistral, be it design, development or support, has clearly defined processes. A well-structured Quality Management System (QMS) is in place as indicated in the figure below.
Processes have been automated across Mistral to ensure a high degree of compliance. Measurement is integrated with implementation to make continuous improvement an on-going process.
The Quality Assurance (QA) functions are managed by professional engineers, who are structured as an independent group, for both process facilitation and audits.
Every project at Mistral has a QA engineer assigned to it, who works closely with the project team to implement a process-driven approach throughout the project cycle. If required, the QA team also works in close liaison with the customer’s QA team.
Mistral is a phenomenally well organized, accommodating and flexible hardware design integrator. -Jeffrey Jacobsen, Kopin Corporation