Privacy Policy

At Mistral, we respect the privacy of our Internet visitors. This privacy policy of Mistral Solutions Pvt. Ltd. (“Mistral”) demonstrates our firm commitment to your privacy. The following statements disclose our information gathering and dissemination practices for this website:

On-line Forms

As a rule, you can visit the Mistral website without providing us any information about yourself. There are times, however, when we will need you to provide us with your personal information:

  • If you request information by completing the online query form
  • If you download a datasheet, white paper, videos, software downloads etc. from Mistral website by completing the online registration form
  • If you purchase a product or service online from the web store by completing the order form
  • If you register a product or raise an online RMA

Mistral will not rent, sell, or share the personal information provided by you with other people or organizations. We aim to protect the integrity of your personally identifiable information and will add you to our mailing list only if you request it. To correct inaccuracies in your personal information or to be removed from the mailing list, please send an email to


We may sometimes collect unspecified information from your visits to our website. For example, we may track the domains from which you visit or measure your activity on our web site. We may use this data to analyze trends and statistics to help us provide better customer service. We will strive to maintain the highest levels of confidentiality for this information, If you do not want your activity details captured, you can either disable your cookies or opt-out at the download page.

If you send a query through our chatbot module. Your name, email ID will be captured by the cookies and used by the bot. This information will be used by the bot on your consecutive visits. In case, you don’t want bot to retain this information, please clear the cookies in your system.


Mistral may, if you so choose send direct mailers or e-mailers to you. You have the option to ‘remove yourself from the mailing list by clicking on the “Unsubscribe” link provided at the bottom of each mailer. We respect your privacy and if you choose not to receive such mailers, we will remove you from our mailing list.